
Our clients
Client testimonials
Gerhard Kropp, President at
Philippine Hoteliers Inc. Which is the owning company of Dusit Thani
Manila, & Regional Vice President
of Dusit Hotels & Resorts
“We employed RSH during my time as manager of The Fullerton in
Singapore. He did a great job of looking after our UK clients & finding
more corporate & conference business. Robert has great contacts
at the financial institutions in London’s square mile and he managed
to get a large number of these companies to agree to include us in
their preferred hotel listing. Even though I personally moved onto
the Philippines The Fullerton agreed with me that it was important
to extend Robert’s contract to two years as this part of the business
expansion was vital."
Frank Voss, Operations Director, Falkensteiner
“I made the decision to use RSH when I was Company Operations
Officer at Derag Hotel & Living, we had already tried ourselves
to conquer the corporate market in the UK, but if you don’t have the
contacts it’s a laborious task. Robert stays in contact with the UK
corporate market, he’s based near London & having managed a London
hotel it’s no surprise that he is able to network so effectively within
the leading hotels of the corporate travel world. There is no doubt
that once we took RSH on to develop our corporate sales that the sales
increased very quickly & I only wish we’d found him earlier. We
initially agreed to use him for one year but four years on he’s still
increasing our sales for us. We have now acknowledged that selling
into the German & Austrian market is always going to be difficult
so we really appreciate the extra efforts that RSH make on our behalf.”
“We employed RSH as a consultancy and active remote sales representative. We found first & foremost that Robert & his team are hoteliers so they understand how we operate & what we require. Two of our properties were newly refurbished, one of which was in the process of a complete rebuild and in its old incarnation had a very negative image. Robert was instrumental in building our client base and working closely with potential clients through the transition, reversing the negative perception. I thoroughly enjoyed working with him during my time at City Life Hotels. He is a true professional and I hope to work with him again sometime.” Sylvie Cartiser, Regional Director of Sales, UK & Benelux, Citadines
“I enjoyed working with Robert for his enthusiasm and non-conformist yet driven approach to business. Robert would challenge the team to display creativity, invigorating his team with energy, motivation and drive. He is a very supportive, thoughtful and empathic boss as well as a great relationship builder. Would definitely work with Robert again.”
Paul Er, Director of Sales and Marketing at 3 Degrees Hospitality,
Bintan Hotel and Resorts, Indonesia
“Robert got me a contract with BT before I officially appointed him as
our Sales Agent. That speaks volumes for this man’s talent, strength of network
and dynamic approach.”
Dev Anand, Managing Partner at Impetus Marketing, UK
“I have known Robert for many years in both an hotelier-agency capacity
as well as a business colleague in similar business (consultancy). At all times
I have found Robert to be of excellent character, reliable, a man of his word
and an insightful business person. Contact me if you wish to know more ....”
Gareth Walters, International Business, United
Arab Emirates, International Business Development at The Monarch, Dubai
“Robert is a tremendous networker who is known and extremely well liked
throughout the globe due to his friendly nature and sharp sense of humour.
His knowledge of the Sales/Marketing/Distribution functions is very high and
this coupled with his entrepreneurial approach and drive are the reason why
he retains many valued clients who refer and recommend his services. Upon moving
to Dubai Robert took the time to email personally his many Dubai contacts so
that my transition from London went well and that I had a social life in place
already. I would recommend Robert for roles varying from: operational consultation
projects, sales and marketing planning and representation and also advice in
relation to distribution.”
Jagdish Pai, Business Head – Hospitality, Gammon Infrastructure Hotel
Projects Projects Ltd, India
“For a Hotel GM/Sales Director, Robert is THE man, if your source markets
are UK and Europe; he is well versed with IT aspects of making your property
accessible to the trade and customers; he can help you generate sales, at the
yields you want; If you also need a representation office and a ‘ground handling’
to source business leads in the UK, talk to Robert.”Bruno Maini, VP Strategic Development at
Utell Hotel & Resorts,
UK
“Robert is a very dynamic business development executive who is highly
respected in the travel and hospitality industry. I have known him for
almost 20 years and he is currently a business partner of Utell.”
Bard Vos, Marketing Executive at The Apartment Service, Spain
“I
have worked together with Robert whilst on a project for our company
a few years ago and noted his efficient way of working and knowledge
about the business. I would happily work together with Robert again,
given the opportunity.”